Home Furniture SA — www.homefurnituresa.com

At Home Furniture SA, we are committed to delivering quality products and services while respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us — whether online, in-store, or through other channels.

Our Commitment to Your Privacy

We understand that your privacy is important, and we value the trust you place in us. This Privacy Policy outlines:

  • What personal data we collect.
  • How we use and share your data.
  • How we protect your information.
  • How you can control and update your information.

By visiting www.homefurnituresa.com, you are accepting the practices described in this policy.

About This Privacy Policy

Home Furniture SA, located at Shop No. 421-422, Haraj Bin Qasim, Al-Arab International Market, Manfuha, Riyadh, Kingdom of Saudi Arabia, is dedicated to protecting and respecting your privacy. Please review this policy to understand how and why we collect your data and how it is used.

When Do We Collect Your Personal Information?

We may collect your personal information when you:

  • Purchase products in-store or online.
  • Use our website, mobile app, or in-store WiFi.
  • Sign up for our promotional offers, newsletters, or loyalty program.
  • Communicate with us via phone, email, or social media.

We only use this information for the purposes outlined in this policy.

What Personal Information Do You Provide to Us?

You may share the following information with us:

  • Name, shipping and billing address, contact number, date of birth.
  • Email address and payment details (credit/debit card or other payment methods).
  • Purchase history and preferences.
  • Any additional information you choose to share (e.g., special delivery requests).

How Do We Use This Information?

We use your information for:

  • Processing Orders and Delivery: To confirm your purchase, arrange shipping, and manage returns.
  • Fraud Prevention: We may share limited data with third parties to verify identity and prevent fraud.
  • Customer Support: To assist with inquiries, refunds, or complaints.
  • Marketing and Personalization: To send relevant offers and recommendations based on your preferences (only if you opt-in).
  • Statistical Analysis: To improve our website, services, and customer experience.
  • Loyalty Program (“Home Furniture SA Friends”): To manage your rewards, purchase history, and offers.

Sharing with Trusted Third Parties

We do not sell your personal data. However, we may share it with:

  • Service providers (payment processors, logistics/delivery companies).
  • Marketing partners (only if you’ve opted in).
  • Fraud prevention agencies and legal authorities if required by law.

All third-party partners are contractually required to keep your data safe.

How We Store and Protect Your Data

Your data is securely stored and protected against unauthorized access, use, or alteration. We implement technical and organizational measures including encryption and access controls.

Use of CCTV

Our physical store uses CCTV for safety, monitoring, and crime prevention. CCTV footage is stored securely for a limited time and is only accessible by authorized personnel.

Links to Other Websites

Our website may link to third-party websites. We are not responsible for their privacy practices. Please read their policies before providing any personal information.

Marketing Communications

If you no longer wish to receive marketing messages, you can unsubscribe by:

Update or Access Your Information

You can update or request access to your personal data by contacting us at info@homefurnituresa.com or logging into your account on our website.

We’re legally required to maintain accurate, up-to-date records.

Retention of Your Data

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If your profile or “Friends” membership is inactive for a long time, we reserve the right to deactivate it.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, you can contact:

Home Furniture SA
📍 Shop No. 421-422, Haraj Bin Qasim, Al-Arab International Market, Manfuha, Riyadh, Saudi Arabia
📧 info@homefurnituresa.com